Privacy Policy

Account: your name, mobile number and email address.

KYC, as required by SEBI and the KYC registration agencies: PAN, date of birth, gender, father's or spouse's name, marital status, country of birth, address, occupation, income range, whether you are a politically exposed person, a photo of your signature, the last four digits of your Aadhaar, and whose email and mobile number you have registered.

Bank: account number, IFSC and account type, for payments, mandates and redemptions.

Nominees: their names, relationship, share and the details the fund houses require.

Investments: your goals, orders, SIPs, holdings and transactions.

App use: crash reports, performance data and usage events, to keep the app working and improve it. Your questions to Ask AI and its answers.

To verify you and complete KYC; to open folios and place your orders, SIPs, redemptions and switches; to pay money only into your own bank account; to register nominees; to show your goals and holdings; to send codes, confirmations and statements; to answer your questions; to prevent fraud; and to meet our legal and regulatory obligations.

Only what each needs to do its job: the transaction platform that places orders with fund houses and registrars (Cybrilla / FinPrimitives); the fund houses, their registrars and the KYC registration agencies; our payment partner for payments and mandates; our sign-in provider (Auth0) for OTP sign-in; SMS and email providers for codes and messages (our email provider, Resend, may process your email address and the emails we send outside India); our servers (DigitalOcean, in India) and file storage for documents such as your signature (Amazon Web Services, which may store it outside India); and Google Firebase for crash reports and app analytics.

Ask AI: your question and the amounts and dates of your goals, SIPs, holdings and orders are sent to OpenAI, through Vercel's AI Gateway, to write the answer, and may be processed outside India. Your name, PAN, phone number, email and bank details are never sent, and identifiers you type, such as a PAN or account number, are masked first.

We share information with regulators, courts or law enforcement when the law requires it. We do not sell your data.

Data is sent over encrypted connections. Sign-in and verification tokens are kept in your phone's secure storage. Screens showing your PAN, bank or signature can't be screenshotted or shown in the recent-apps view. Access within the company is limited to people who need it.

For as long as you have an account, and afterwards for as long as SEBI, tax and anti-money-laundering rules require us to keep records of your KYC and transactions. Your holdings remain with the fund houses in your name whether or not you use the app.

You can see and update your details in the app. You can ask us for a copy of your data, to correct it, or to delete your account — we'll delete what the law lets us, and keep what we must. You can withdraw consent for things that need it, though some services can't work without the data. You can nominate someone to exercise these rights for you.

To ask, or to raise a privacy concern, contact us below. You can also approach the Data Protection Board of India.

LP FINCARE SERVICES LLP

Support: help@betterstacks.com

The app is for adults. A goal may be named for a child, but we don't collect information from children, and the investor is always an adult.

If we change this policy in a way that matters, we'll tell you in the app before it takes effect.